Presented by Firehouse Education
Who's Your Client? Homeowner or Adjuster?
Master the art of client relationships and unlock the key to successful restoration projects by understanding the needs of both homeowners and adjusters.
Write your awesome label here.
What you are going to learn
What Is Thermal Tracking and Is It Covered By Insurance?
Embark on a journey to understand the dynamics of client relationships in the restoration industry with this captivating video course. Whether you're a restoration professional, an adjuster, or involved in insurance claims, this course provides essential knowledge on identifying your primary client: the homeowner or the adjuster. You will explore the unique perspectives, needs, and expectations of both parties, and learn how to effectively navigate and balance their interests.
The course covers key topics such as building trust and rapport with homeowners and adjusters, understanding their roles in the restoration process, managing expectations, resolving conflicts, and fostering positive long-term relationships.
The course covers key topics such as building trust and rapport with homeowners and adjusters, understanding their roles in the restoration process, managing expectations, resolving conflicts, and fostering positive long-term relationships.
Key Takeaways