Presented by CORE Group

White Glove Service Training

Unlock the secrets to exceptional service and elevate your business with CORE University's White Glove Training.  This course is required for all providers who wish to participate in the ONCORE Repair claims program.
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Price

FREE

E-Learning

Self-Paced

Property Restoration

Professional Development

CORE Group

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What you are going to learn

White Glove Service

The course covers best practices for offering "White Glove" service to policyholders, including establishing a chain of command, conducting lifestyle questionnaires, and eliminating miscommunication.

Learn how to provide a remarkable experience to policyholders and gain the trust of the industry by supporting the needs of high net worth individuals. The course is designed to help businesses bridge the gap between everyday work and elevated work when working with private client group individuals.

Please note: This course is required for all providers who wish to participate in the ONCORE Repair claims program.
Key Takeaways

After completing the training, learners will be able to:

  • Implement best practices for offering "White Glove" service to policyholders, including conducting questionnaires and establishing a chain of command.
  • Eliminate miscommunication and provide a remarkable experience to policyholders.
  • Gain the trust of the industry by supporting the needs of high-net-worth individuals.
  • Bridge the gap between everyday work and elevated work when working with private client group individuals.
  • Continuously improve their process and deliver exceptional service by taking true stock of the HNWI's experience with them.

REMARKABLE EXPERIENCES

We believe in delivering REMARKABLE EXPERIENCES through every interaction.

CONTINUOUS IMPROVEMENT

We seek CONTINUOUS IMPROVEMENT in who we are and all that we do.

PASSIONATE ABOUT PEOPLE

We are PASSIONATE ABOUT PEOPLE and know that we are in the business of improving lives.

FEARLESS 

We are FEARLESS in our commitment to excellence.

INNOVATION 

We embrace INNOVATION and encourage imaginative thinking.

PART OF A COLLECTIVE

We recognize that we are PART OF A COLLECTIVE, and that our actions have a meaningful impact on the world.